Shipping & Delivery

PROCEDURE

After receiving your order, we will process it and prepare it within 1- 3 days.

Orders placed on the weekend will be delivered the following Monday

You cannot change or cancel an order once it has been processed. Please check and confirm payment information carefully.

We provide you with updates about your order via email.

We will update order tracking information within 48 hours of your order leaving the warehouse.

DELIVERY TIME

From about 15 – 30 working days.

However, due to factors such as weather, natural disasters or strict procedures in some areas, your order may be delayed for a few days, please wait.

TRANSPORTATION COSTS

Our standard shipping fee is $6.99 on all orders.

You will be solely responsible for these shipping costs and will not be reimbursed once shipping is complete.

PRODUCT IS OUT OF STOCK

If your order contains a product that is out of stock or unavailable, we will notify you immediately and refund you in accordance with our refund policy.

ERROR RECEIVING INFORMATION

If your order has been shipped and you discover that you entered incorrect shipping information, please contact us immediately so it can be processed.

However, in some cases the order cannot arrive at your address due to incorrect information provided by you, we are not responsible for this package.

We strongly encourage you to check your payment and shipping information carefully before placing your order, as once we have processed and shipped your order, we cannot cancel or make any changes. for your order.

ORDER IS LOST

In case your order is lost, please contact us for assistance or you should contact the carrier directly so they can contact the person delivering your order directly.

CONTACT US

Phone number: +1 620-498-3787 

Email: [email protected]

Address: 2020 Kirkham St, San Francisco, CA 94122, US

Working hours: 8:00 am – 6:00 pm from Monday to Saturday